Key Highlights at a Glance

To understand the most important parts of the full terms and conditions in plain language

Age Restriction

You must be at least 18 years old to register on ck499. Accounts found to belong to minors will be closed immediately and any deposited funds will not be refunded.

One Account Policy

Each individual may only open one account. If multiple accounts are found belonging to the same person, all accounts will be blocked and any deposited funds may be forfeited.

Bonus Wagering

All bonuses must meet the specified wagering requirements before any withdrawal can be made. Bonus funds cannot be withdrawn directly — they must be wagered a set number of times first.

KYC Verification

Identity verification is required before making a withdrawal. A copy of your National ID or passport must be submitted. Payments will not be processed until KYC is complete.

Prohibited Activities

Fraud, bot usage, multiple accounts, and bonus abuse are strictly prohibited. Any such activity will result in permanent account closure.

Dispute Resolution

All disputes or complaints will first be handled through our support team. If a resolution cannot be reached, the matter will be referred to international arbitration.

Key Limits & Conditions — Quick Reference

Subject Description Status
Minimum Age 18 years of age or older Mandatory
Multiple Accounts Multiple accounts per person are not permitted Prohibited
Minimum Deposit BDT 200 (bKash, Nagad, Rocket) Approved
Minimum Withdrawal BDT 500 Approved
Maximum Daily Withdrawal BDT 500,000 (subject to change based on VIP tier) Restricted
KYC Verification Mandatory before first withdrawal Mandatory
Bonus Wagering Typically 15x–30x (varies per bonus offer) Applicable
Bots & Automation Use of any bots or scripts Prohibited
Account Sharing Allowing someone else to use your account Prohibited
Crypto Payments USDT (TRC20, ERC20) accepted Approved

1 Introduction & Consent

By using ck499 (hereinafter referred to as the "Platform"), you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These Terms constitute a legally binding agreement.

We reserve the right to update the ck499 Terms and Conditions at any time. You will be notified via email or a platform notice before any changes take effect. Continued use of the platform after any update constitutes acceptance of the revised terms.

Important: These Terms and Conditions are available in both English and Bengali. In the event of any ambiguity, the English version shall prevail.


2 Eligibility & Registration

To open an account and use services on ck499, the following conditions must be met:

  • You must be at least 18 years old
  • You are not a resident of any country or region where online gaming is prohibited by law
  • You are registering on your own behalf, not on behalf of another person
  • All information provided at registration is true and accurate
  • You have not previously had an account banned on ck499

Registration Process

A valid mobile number and email address are required at registration. ck499 may request additional information for identity verification at any stage of the registration process. Accounts created with false information will be terminated.

Please note: Only one account may be registered per mobile number, email address, and device.


3 Account Management

The security of your ck499 account is entirely your responsibility. Never share your username or password with anyone. If you notice any unauthorized activity on your account, contact our support team immediately.

KYC Verification

Ck499 follows a Know Your Customer (KYC) policy to maintain a secure platform. Before making your first withdrawal, you must submit one of the following documents:

  • National ID Card (NID) — photos of both sides
  • Passport (Data Page)
  • Driving License

KYC verification is typically completed within 10–30 minutes. The name on the submitted document must match the name on your account.

Account Inactivity

An account may be marked inactive if there is no activity for 12 consecutive months. A monthly maintenance fee of BDT 100 may apply to inactive accounts, but no fee will be charged if the balance is zero.


4 Deposits & Payments

Depositing on ck499 is quick and easy. We support the most popular payment methods in Bangladesh.

Accepted Payment Methods

  • bKash: Instant credit, minimum BDT 200
  • Nagad: Instant credit, minimum BDT 200
  • Rocket: Instant credit, minimum BDT 200
  • Bank Transfer: Credited within 1–3 hours, minimum BDT 1,000
  • USDT (TRC20/ERC20): Credited after blockchain confirmation

Deposit Fee: ck499 does not charge any deposit fees. However, your payment provider may apply their own charges.

Deposit Limits

The daily maximum deposit limit depends on your account tier and verification status. Standard accounts may deposit up to BDT 100,000 per day. VIP members are eligible for higher limits.

Ck499 only accepts deposits from a payment account registered in your own name. Third-party deposits are strictly prohibited and any such transactions will be reversed.


5 Withdrawal Policy

Ck499 ensures a fast and hassle-free withdrawal process. KYC verification must be completed before any withdrawal can be made.

  • Minimum withdrawal amount: BDT 500
  • BKash/Nagad/Rocket transactions are typically processed within 5–15 minutes
  • Bank transfers may take 1–3 business hours to process
  • USDT withdrawals are processed after blockchain confirmation
  • Daily maximum withdrawal limit: BDT 500,000 (higher for VIP tiers)

Warning: Withdrawals must be made through the same method used for the deposit. Alternative withdrawal methods may not be available. If fraud is suspected, a withdrawal may be temporarily held pending investigation.


6 Bonuses & Promotions

Ck499 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which are detailed on the respective offer page.

General Bonus Terms & Conditions

  • The specified wagering requirement (typically 15x–30x) must be met before a bonus can be withdrawn
  • Each bonus may only be claimed once
  • Bonus funds cannot be transferred to another account
  • Multiple bonuses cannot be active at the same time (unless otherwise specified)
  • If the wagering requirement is not met before the bonus expires, the bonus will be forfeited

Welcome Bonus

New members will receive a welcome bonus on their first deposit. This bonus carries a 20x wagering requirement. To be eligible, the first deposit must be made within 7 days of registration.

Ck499 reserves the right to cancel or modify any bonus to prevent abuse. Suspicious bonus claims will be investigated and may result in a temporary account suspension.


7 Gaming Rules

All games on ck499 are operated fairly and transparently. Each game has its own rules, which can be viewed within the game interface.

Sports Betting

  • If odds change after a bet has been accepted, the bet will be settled at the odds originally accepted
  • Bets will be refunded if a match is abandoned or cancelled
  • Ck499 reserves the right to void any bet placed at incorrect odds
  • In live betting, a bet may be voided if the outcome has already been determined due to a brief delay in transmission

Live Casino and Slots

  • If a game is interrupted due to a technical error, it will be settled based on the state of play at the time of the disruption
  • All slot games use RNG (Random Number Generator) technology, ensuring results are entirely random and unbiased
  • Game session records will be used as the final evidence in dispute resolution

8 Prohibited Activities

Any activity that violates the ck499 Terms and Conditions is strictly prohibited. The following actions will result in permanent account closure and possible forfeiture of your balance:

  • Creating or operating multiple accounts
  • Using bots, scripts, or automated software
  • Bonus abuse or collecting bonuses through multiple accounts
  • Selling or transferring your account to another person
  • Money laundering or suspicious financial activity
  • Attempting to circumvent the platform's security systems
  • Threatening or harassing other users
  • Using a false identity or forged documents

Zero Tolerance Policy: ck499 reserves the right to take legal action in cases of fraud, money laundering, or hacking attempts.


9 Privacy & Data

Protecting your personal information is our top priority. ck499 never sells your data to third parties. We use your information solely for service improvement, KYC verification, and legal compliance.

For more details, visit our Privacy Policy Read.


10 Responsible Gaming

Ck499 believes gaming is entertainment — not a source of income. We encourage all our members to play responsibly.

  • You can set your own deposit and betting limits
  • An account may be temporarily or permanently suspended if necessary
  • You can take a break at any time using the self-exclusion option

For more details, visit our Responsible Gaming View the page.

Need Help? If you are struggling with gaming addiction, please reach out to our support team. We are here to help.


11 Account Closure

You may request to close your ck499 account at any time. Please complete any pending withdrawals before closing your account.

Ck499 may close or suspend any account for the following reasons:

  • Terms & Conditions Violation
  • Fraud or Suspicious Activity
  • KYC Verification Failure or False Information
  • Legal or Regulatory Requirements
  • Extended Inactivity

You may appeal an account closure decision. Contact our support team and submit the required information and evidence to file an appeal.


12 Dispute Resolution

In the event of a dispute between ck499 and a member, resolution will first be attempted through mutual discussion. Please follow the steps below in case of a dispute:

  1. Submit a written complaint to the support team
  2. Our team will provide an initial response within 48 hours
  3. Complex matters will be resolved within a maximum of 7 business days
  4. If a resolution cannot be reached, the matter will be referred to international arbitration

Contact: For any issues, reach us via live chat or email. Our Bangla-speaking support team is available 24/7, every day of the week.


13 Changes to Terms & Conditions

Ck499 may update these Terms and Conditions, in part or in full, at any time. For significant changes, notice will be given at least 7 days before they take effect via email or a platform notification.

Continued use of the platform after any changes have been made constitutes acceptance of the updated terms. If you do not agree to the new terms, you may request to close your account.

The latest version of these Terms will always be available on this page. Check the "Last Updated" date at the top of the page to see whether any changes have been made.

Frequently Asked Questions

Common questions about the terms and conditions are answered here. If you need further clarification, please reach out to our support team.

View All Questions

Say you receive a BDT 1,000 bonus with a 20x wagering requirement — you would need to place a total of BDT 20,000 in bets before withdrawing the bonus funds. Bets can be placed on any game, though some games may have restrictions on bonus wagering.

Yes, KYC verification is mandatory before your first withdrawal. However, you can make deposits and play games without completing KYC. Verification typically takes 10–30 minutes, so we recommend completing it early.

If you have accidentally opened more than one account, contact our support team immediately and let them know. If you come forward voluntarily, we will typically close one account and keep the other active. However, if the issue is discovered before you report it, both accounts may be closed.

For significant changes, we will send a notice to your registered email and display a notification on the platform. You can also stay informed by regularly checking the "Last Updated" date at the top of this page.

If an account is closed under normal circumstances, you will be given the opportunity to withdraw your balance. However, if the account is closed due to a rule violation, the balance may be forfeited — particularly in cases involving bonus-related breaches.

Done reading the Terms & Conditions? Get started now

Know the ck499 Terms and Conditions and play with confidence. Join over 500,000 members who trust our platform — open your account in just 2 minutes and claim your welcome bonus.

বাংলা